Your numbers are yours.

Who we are

This site is run by Stevee Devonda, a sole trader trading as The Straight Talking Stylist, based in New Zealand. We're responsible for the personal information collected through this site, and we handle it under the Privacy Act 2020. For anything to do with your information, email hello@straighttalkingstylist.com.

What you type into a salon tool

The figures you enter in a tool are saved in your own browser's storage on that device, so they're there next time you open it. They're never sent to us. Files you load into a tool, such as a profit and loss export, are read on your device and never uploaded. "Save this version" and "My saved data" keep their copies on your device too.

To clear a tool's figures, use "Start blank" in that tool. To remove everything, clear this site's data in your browser settings. Once cleared they're gone for good, so use "Download a copy" first if you want to keep them.

The Overseas Hair Order Calculator fetches the day's exchange rates from our server. That request carries no figures of yours.

Some tools have a "Get in touch" link that opens the enquiry form with the tool's name and a short note of what it showed already filled in. That only reaches us if you press Send.

What we collect, and why

• When you buy: Stripe takes your payment. It collects your card and billing details, and tells us your name, email address, what you bought and what you paid. We use that to open your tools, send your access link, send fresh links later (by checking with Stripe what that email address has paid for), keep our business and tax records, and answer your questions. We never see your card number.
• The thank-you page: after you pay, Stripe sends you back here with a reference for that payment. The page checks it with Stripe, opens that order's tools on your device, then removes the reference from the address bar so it can't be bookmarked or shared.
• Access emails: your access link, and any fresh link you ask for on the My tools page, are emailed to the address you paid with.
• The sign-in cookie: paying on a device, or opening your access link, sets one cookie on that device. It holds your email address and a list of what you own, signed so it can't be altered. It can't be read by scripts on the page, is only sent over a secure connection, and lasts 180 days or until you use "Sign this device out" on the My tools page. It's essential: without it your tools can't open.
• The enquiry form: your name, email, salon or organisation if you give it, what it's about, your city and dates if you give them, your message and the page you sent it from. It's emailed to Lauren so she can reply.
• Technical details: like every website, our host briefly handles your IP address and browser details to deliver pages, keep the site secure and stop the forms being abused.

We don't run Google Analytics, the Meta pixel or any other tracking on this site, and we don't keep a mailing list. We only email you about what you bought or asked us about.

Cookies

The only cookie we set is the sign-in cookie above, and only once you've paid or opened an access link. There's no cookie banner because there's nothing else to say yes or no to.

Who we share it with

We never sell your information or share our lists. We share it only with the service providers that run the site for us, and only what each one needs:

• Vercel hosts the site and runs its sign-in, forms and email sending. United States.
• Stripe takes payments and holds the record of what you bought. United States and other countries.
• Resend sends the site's emails: access links, and your enquiry on to Lauren. United States.
• Our business email provider holds the messages that come to hello@straighttalkingstylist.com.
• Google Fonts supplies the typefaces. Your browser fetches them from Google when a page loads, so Google sees your IP address and browser details. United States.
• Frankfurter, a free exchange rate service, supplies the day's rates to our server for the Overseas Hair Order Calculator. Nothing about you is sent to it.

We also give information to our accountant for our own tax and accounts, and to anyone the law requires us to.

Information stored overseas. These providers store or process information outside New Zealand, mostly in the United States. Where that counts as sending it overseas under the Privacy Act (information privacy principle 12), we rely on their terms and data protection commitments, which give safeguards comparable to New Zealand's.

How long we keep it

• Purchase records stay with Stripe and in our accounts for seven years, because New Zealand tax law says business records must be kept that long. They're also how we send you a fresh link.
• The sign-in cookie lasts 180 days, or until you sign the device out.
• Messages and enquiries are kept while we're dealing with them, and for up to two years after we last hear from you, then deleted.
• Your calculator figures stay on your device until you clear them. We never had them.

Keeping it safe

Access links and the sign-in cookie are signed, so they can't be forged or altered, and the cookie can't be read by page scripts. The site only runs over a secure connection. Card details go straight to Stripe. We keep as little as we can: there's no customer database, and Stripe is the record of who bought what. No system is perfectly secure, but we take reasonable steps to protect what we hold.

If something goes wrong

If a privacy breach happens that has caused, or is likely to cause, serious harm, we'll tell the people affected and the Privacy Commissioner as soon as we practicably can, as the Privacy Act 2020 requires.

Seeing, correcting or deleting your information

You can ask what personal information we hold about you, ask for a copy, and ask us to correct it. You can also ask us to delete it, and we will, unless the law says we have to keep it, such as tax records. Email hello@straighttalkingstylist.com. There's no charge, and we'll reply within 20 working days.

Not happy?

Tell us first and we'll do our best to put it right. If you're not satisfied with our answer, you can complain to the Office of the Privacy Commissioner at privacy.org.nz.

Changes to this statement

We'll update this page when what we collect or who we use changes, and the date at the top shows when it last changed.